The Palm At Playa Hotel - Playa del Carmen

Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Palm At Playa Hotel - Playa del Carmen

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour security

24-hour business center

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Plunge pool

Rooftop pool

Infinity pool

Overview

The 3-star The Palm At Playa Hotel enjoys its location blocks from the beach. The Palm At Playa Hotel has been welcoming guests to its modern rooms since 2012.

The hotel is approximately 5 minutes' walk from 28 de Julio Square. The center of Playa del Carmen is 1 km away from the venue.

This world-class hotel boasts close proximity to a national park and palm trees.

Guests can reach The Palm At Playa Hotel by car from Cancun International airport in 50 minutes.

Rooms

The Palm At Playa Hotel features rooms with a sophisticated interior that come with cable television, coffee/tea makers, free Wi-Fi, individual climate control and a living area for a pleasant stay in Playa del Carmen. The guestrooms afford a wonderful view of the sea. For more comfort a hairdryer, a shower and free toiletries are provided.

Eat & Drink

Different dishes of contemporary cuisine are served at the restaurant. Guests can quench their thirst at Famous Coco Bongo bar with a favorite drink. Coffee Stop and Oh Lala are situated in a charming area, about 150 meters from the venue.

Services

The hotel offers a designated area for smoking, parking and currency exchange as well as a meeting room, a video projector and a business center for guests' comfort.

Relax

On-site spa facilities include a spa center, a plunge pool and a solarium. Reflex massage, head massage and full body massage are also available. On-site activities feature snorkeling, diving and golf.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of floors:   4.  Number of rooms:   69.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Exterior corridors
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Golf course
  • Yoga class

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Grocery shopping service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Infinity pool
  • Rooftop pool
  • Plunge pool
  • Beach umbrellas
  • Beach towels
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Solarium
  • Jacuzzi
  • Reflex massage
  • Head massage
  • Full body massage

Room view

  • Garden view
  • City view

Room facilities

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Mirror
  • Chaise lounges
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Room toiletries

Bedroom

  • Premium bedding
  • Fluffy down duvets

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    800 m
Airports
Restaurants
  • Coffee Stop
    130 m
  • Oh Lala (cuisine: International)
    400 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    69

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Large Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Bedding:Luxury linens
  • Twin bed
  • Dining:Coffee/tea maker
  • Media:Wake up service
The Palm At Playa photos Room
Double Room
Garden view
  • Room size:

    30 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • In-room safe
  • Terrace
  • Balcony
  • Ironing facilities
  • Ceiling fan
  • Soundproofed windows
  • Free local calls
  • Voice mail
  • Telephone
  • Turndown service
  • Bathroom:Hair dryer
  • Bedding:Luxury linens
  • Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:LCD TV
  • Wake up service
  • Clock-radio
Room Description:

Standard|Single Room - With Breakfast

Standard Studio
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • + More
King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Bedding:Luxury linens
  • Dining:Coffee/tea maker
  • Media:Wake up service
Room Description:

Standard|1 KS BED LUX LINENS FLAT TV FREE WIFI MP3 DOC SHOWER 322SQFT

One Room Penthouse
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
Loft
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Terrace
  • Seating area
  • Ironing facilities
  • Complimentary bottled water
  • Soundproofed windows
  • Free local calls
  • Telephone
  • Turndown service
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:LCD TV
  • Wake up service
  • Clock-radio
Room Description:

Standard|Loft (2 pers)

One-Bedroom Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Seating area
  • Ironing facilities
  • Living room
  • Complimentary bottled water
  • Free local calls
  • Voice mail
  • Turndown service
  • Bathroom:Hair dryer
  • Bedding:Luxury linens
  • Sofa bed
  • Twin bed
  • Dining:Coffee/tea maker
  • Wet bar
  • Media:LCD TV
  • Wake up service
  • Clock-radio
Room Description:

Suite|1 Bedroom Suite - Free Wifi

The Palm At Playa photos Room
Two-Bedroom Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed, 2 Single beds and 1 Sofa bed, Sleeping arrangements for 3 persons, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Balcony
    • + More
  • General:Safe deposit box
  • Terrace
  • Living room
  • Fan
  • Soundproofed windows
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Wet bar
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
Room Description:

Suite|2 Bedroom Suite - Free Wifi

Standard Junior Suite
  • Max occupancy:

    3 persons

  • Check Prices
Corner Junior Suite
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

If anything defines the rooms our Junior Suite in Playa del Carmen is modern and unique decorating , thanks to organic details , warm colors and a modern and comfortable furniture, every corner of our new rooms . Do not hesitate to choose these rooms , with a living room or terrace to fully enjoy your holiday.

Junior Suites offer the following amenities:

- Air Conditioning

- Balcony

- Fridge

- Telephone

- Shower

- Safe Depositt Box

- Plasma TV

- Fully equipped bathroom

This is a non-refundable room; reservations cannot be modified or cancelled once booked.

The Palm At Playa photos Room
Palm Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Fan
  • Mirror
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
Room Description:

A rich mix of wood accents and soil tones set the perfect mood for a great stay.

The Amenities include:

- Plasma TV with Cable
- IPod Port / IPhone
- Phone
- Wi-Fi
- Air conditioning
- Fans
- Electricity 110 Volts
- Safe
- Magnetic Key
- Showers
- Vanity Mirrors
- Fine Cotton Sheets

The Palm At Playa photos Room
Palm Loft
Garden view
  • Room size:

    60 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Super King-size bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Balcony
    • + More
  • General:Wi-Fi
  • Seating area
  • Living room
  • Fan
  • Mirror
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
Room Description:

Standard|Double Room - With Breakfast. Palm Loft-Bed & Breakfast-Standard

The Palm At Playa photos Room
Palm Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Super King-size bed and 1 Sofa bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Balcony
    • + More
  • General:Seating area
  • Fan
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
Room Description:

Suite|SUITE PALM

Superior Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Superior|Double Superior

Deluxe One-Bedroom Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Dining:Mini-bar
Room Description:

Deluxe|Deluxe One Bedroom (3 pax) (BAR)

Deluxe Two-Bedroom Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Media:CD player
Room Description:

Deluxe|Deluxe Room, 2 Bedrooms

Deluxe Two-Bedroom King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
Room Description:

Suite|Palm Deluxe 2 Bedroom Suite - 1 king and 2 single beds OR 2 king beds - Breakfast included

Deluxe Loft
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Double Deluxe Loft

Deluxe One-Bedroom Suite
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Living room
  • Soundproofed windows
  • Mirror
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Wet bar
  • Media:Satellite TV
  • iPod docking station
Room Description:

Suite|Single Room - With Breakfast. Palm Deluxe Suite-Bed & Breakfast-Standard

Deluxe Two-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|Palm Deluxe Two Bedroom Suite

Executive Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Luxury Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Luxury Room

Luxury Two-Bedroom Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Luxury Room - 2 Bedrooms

Luxury Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|SUITE LUXURY

Luxury Two Room Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|Luxury Suite - 2 Bedrooms

The Palm At Playa Location

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  • General

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What's nearby

Popular areas

  • City Center700 m
  • 5th Avenue2.0 km

Places of interest

  • Plaza Quinta Alegria300 m
  • Terminal foránea de autobuses ADO300 m
  • Kool Beach Club900 m

Monuments and Landmarks

  • 28 de Julio Square100 m
  • ADO International Bus Station400 m
  • Disabled-friendly beach500 m
  • Church of Guadalupe2.4 km

Golf courses and Country clubs

  • Mahi Golf Course2.9 km

Marina

  • Playa del Carmen Maritime Terminal600 m

Local attractions

  • Sian ka'an Jeep Tour Expedition2.8 km
    Monte de los Cibeles, Playa del Carmen
  • Casa Cenote2.9 km
  • Cenote Chaak Tun3.7 km
    Av. Juarez, Playa del Carmen
  • Temazcal Natura2.8 km
    Monte de los Cibeles, Playa del Carmen
  • Xaman Ha Aviary2.9 km
    Paseo Xaman-Ha, Playa del Carmen

Near the hotel

  • Riviera Art Gallery400 m
    20th Street between 5th Av. & 10th Av., Playa del Carmen

    Restaurants nearby

    • Coffee Stop130 m

      Address: Calle 10 North
      Phone: 984 803 4365

      81% likes this, based on 130 reviews
      Price Range: CAD 3 - CAD 7

    • Ah Cacao Chocolate Cafe530 m

      Address: 5th Ave & Constituyentes
      Phone: +52 984 803 5748

      82% likes this, based on 936 reviews
      Price Range: CAD 7 - CAD 26

    • Oh Lala400 m

      Address: Calle 14 bis between 10th & 15th Av.
      Phone: 9841274844

      81% likes this, based on 545 reviews
      Cuisine: International
      Price Range: CAD 10 - CAD 39

    • Kaxapa Factory560 m

      Address: Av Constituyentes, betwen 10 and 15 avenues
      Phone: 9841471645

      90% likes this, based on 569 reviews
      Cuisine: Organic, Venezuelan
      Price Range: CAD 6 - CAD 11

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      4
    • Number of rooms:
      69

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge

    Hotels nearby
    Deseo
    3 stars
    0.2 km
    Hotel Kay
    4 stars
    0.4 km
    Anah Suites
    4 stars
    0.5 km
    Hotel Plaza Del Sol
    3 stars
    0.7 km
    Cities nearby

    The Palm At Playa Reviews

    Guest reviews are submitted by our customers after their stay at The Palm At Playa

    Average guest rating

    8.6out of 10
    Superb
    Based on 18 reviews

    Guest reviews

    • Single
      8.8

      lovely breakfast options and service. great value for playa del carmen and hotel standard/ ideal location. large room size comfortable bed decent air conditioning pool area is relaxing and well appointed decent wifi

      small slow lifts hotel not finished in parts - e.g. gym not equipped. room not decorated much light switches haphzard and confusing basic phone system pool beds in sun always busy

    • Couple
      8.8

      The location is excellent, the room is very clean and the pool in the roof.

      The A/C was leaking water inside.

    • Couple
      7.4

      The delicious breakfast, the comfortable rooms, the terrace pool

      The fact that the website did not mention the gym had not yet opened as the hotel is brand new, it felt not everything was in place yet other than the food service which was excellent the location is good but not on the beach so one needs to pay 300 pesos or so a day to hire a bed at one of the cramped beach clubs

    • Group of friends
      9.2

      Exceptional service in all areas of the hotel - from check in to the restaurant. The hotel is brand new with only the highest quality fittings and finishings. Its in a great location close to the beach and right off the main street.

      They chose to open too early. There was still construction going on in the basement below which was noisy, they were still photographing the place and training staff right in front of clients trying to enjoy the pool. That was really unprofessional. There was a lot of noise from the street at night which made it very difficult to sleep but that might have been a result of the time of year (festive season) not sure. The pool is more for posing than actual swimming and the jacuzzi is luke warm. If you want to 'be seen' this is the place to stay.

    • Group of friends
      9.6

      pool area, location and free wi-fi througout the hotel.

    • Couple
      10.0

      &Quot;When we got to the room we identified a problem in the bathroom and complained to the reception. They solved this problem very quick changing us to a better room available and explained that it happened because the construction is quite new. The matter of fact is that this other room was amazing. Besides a balcony, extra bed, up to date furniture and first line materials, the bathroom had two showers for the cuple. Fantastic! I was worried about the noise from the street, since the hotel is in the middle of the night life and have a happy hour in the terrace, but fortunately we didn't hear any noise from our room. I would like to add that the service is exceptional, the people are very polite and the restaurant is driven by a very good “cuoco” that makes special designed dishes serving the best taste Mexican food. For sure we’ll chose to stay there the next time we go to Playa. We spent a very good time relaxing inside a chromotherapic Jacuzzi bath at the terrace, listening to lounge music, feeling the afternoon wind while watching the Sun going down every day. We are seeking to have that time again!!! The Spot location of the hotel is perfect - lots of restaurants, shops and two steps from the beach. The Car is kept safe inside the garage and no traffic disturbance around the hotel. I Could keep saying good things all day long but the point is that we really enjoyed and recommend to everyone."

    • Couple
      5.4

      Sterile Charmless More like a hospital than a hotel

    How to reach hotel

    hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
    Show big map »

    Hotel Address:

    Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710

    Get directions
    City Center
    • Playa del Carmen
      800 m
    Airports
    Restaurants
    • Coffee Stop
      130 m
    • Oh Lala (cuisine: International)
      400 m
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      4
    • Number of rooms:
      69

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge